93% of our clients rate us 5 out of 5 for response and communication
We ask our clients regularly for their feedback on various aspects of
our performance to ensure we are meeting and exceeding expectations.
90% of our clients’ rate our service as ‘excellent’
We regularly survey our clients to find us how they rate our service.
93% overall average KPI achieved over the last 12 months
We carefully monitor our performance against KPI scores agreed at the start of each of our contracts.
99% rating for Safety Management
Ensuring our staff and clients’ Health and Safety is our top priority.
80% of our clients have used our services for 5 years or more
We have many longstanding clients who we have been working with for more than 10 years, we truly value our clients and our client retention rates are proof of our consistently high service standards.