Love it or hate it, Valentine’s Day is just around the corner. We know it’s not to everyone’s taste, but in principle it means well – a day to celebrate love, in all its shapes, sizes and quirky tastes.
So we got to thinking. Why put all the pressure on creating one perfect day? As they say, love makes the world go round, so let’s go all out – let’s share the love all year round!
The most amazing statistic at MAR Services is that over 90% of clients rate our services as excellent. When 9/10 of our customers think your efforts are outstanding, you must be doing something right!
We’re convinced that the reason that our customers love us is that we love them – not just one day of the year, but every single day of the year.
Here are just a few of reasons that customers say they love working with us (from their own mouths)!
We genuinely care about every single client. Many companies will say it, but their practices and ethics don’t show it. We make sure that every action we take, from our teams on the ground to our managers in Head Office, shows how much we care about exceeding your expectations.
“On behalf of Hawkins Brown I wanted to say a very big thank you to you all and your teams for looking after us so well this last year.” Sally Spencer-Davies | Hawkins Brown
Top 5% of SIA approved contractors. To ensure excellence, we measure our actions against the industry’s toughest and most up-to-date standards. As an example, the Approved Contractor Scheme (ACS) is a set of operational and performance standards for suppliers of security services. It is the hallmark of quality within the industry, and provides our clients with independent proof of a contractor’s commitment to excellence.
“Only 20% of security companies are members of the ACS, and MAR Security Services is proud to be in the top 5% of medium size business within the scheme” Andrew Rigg | MAR Services
Provide tailored services bespoke to individual needs. Every client and facility is unique. We make sure that the services we provide to each is equally unique.
“When we took over management of the school we inherited a cleaning company who we didn’t find up to standard. We subsequently awarded the cleaning contract to MAR who transferred the existing staff via TUPE and managed to completely turn the service around.” James Prior | Knightsbridge School
Fast response to client requests. Most of our clients’ requests are urgent, and all of them are important. We don’t see unexpected requests as an interruption; we see them as an opportunity to show that we are a dedicated part of your team.
“I’ve been very impressed with your management and the transition of our cleaning contract. Your enthusiasm and work ethic is first class and I look forward to a continued working relationship with you” Andrew Meighan | Equinix
Proactive management. Not only do we go out of our way to manage each contract proactively, we make sure that every single member of our team has constant training and coaching to ensure they deliver above and beyond expectations.
“Thank you for the making such a good job of the deep clean – I thought it looked fantastic!” Founder | Bedford Insurance
Excellent Health & Safety Record. We pride ourselves on keeping everyone safe, our staff and our clients.
“We had to evacuate the building in an emergency. Throughout this incident Chris was extremely proactive and clear with the information that he was communicating to myself as well as the emergency response teams. He was a great support and remained calm at all times. I just wanted to make you aware of what great asset he is to your company as well as our Facilities Team.” Nicola Shotton |Future Electronics
At MAR Services we see ‘sharing the love’ as the foundation stone of our business, and we plan to keep putting it out there all year round, not just on February 14th. If you are one of our existing clients, we hope you know how much we appreciate you! If you aren’t yet a customer, please call us on 0800 975 7217 or email firstname.lastname@example.org and let’s discuss how we can share the love in 2017!